Personal Data Protection (GDPR)

1. Who are we?
We are Matins d.o.o., Nikole Neidhardta 18, 10360 Sesvete, Croatia (hereinafter referred to as „Matins“)
You can contact us via the contact form on our site, via e-mail or by mail to address: Nikole Neidhardta 18, 10360 Sesvete, Croatia

2. What this security and privacy statement covers
This Statement applies to our website and other services we provide (hereinafter referred to as “Services”).
The security and privacy statement applies to the personal information and general information we collect from you while using the Services.
We respect your right to privacy and process only personal data in accordance with the relevant privacy provisions in the European Union and beyond.
Matins works with trusted partners like Google LLC for analytics tools (hereinafter referred to as “Partners”).
For the personal information covered by this Statement of Security and Privacy used by the Website, Matins is the Data Controller under the General Data Protection Regulation (GDPR).

3. The information we collect
When using our site and filling out a contact form, we collect from you personal information you provide to us such as your name, e-mail address and contact number.
While using our web site, we may collect technical information about the devices you access our site, including: Internet and/or mobile connection (includes IP address), brand information of the mobile device, which operating system you are using, browser type. All of the above information is information of our users and does not disclose personally-identifying information.
Email Marketing (if applicable): With your permission, we can send you emails about our store, new products, and other updates.

4. How we collect information about you
We are able to collect, process and use information about you in the following situations:
1. data you enter while using the services
2. information we receive when you contact us via a contact form or e-mail address

5. Cookies
We use cookies to collect information about you and store your selected settings online. Cookies are text files that contain small amounts of information that are downloaded to your device when you visit a website. When you revisit the site, cookies are returned to the associated website: this is useful because it allows such a website to recognize your device. For more information about cookies, visit
We use the following categories of cookies on the page:
Category 1: Session cookies
These cookies are necessary to allow you to navigate the page and use its features. Without these cookies, you cannot be provided with the services you have requested.
Category 2: Persistent cookies
These cookies remember your choices. Such information can then be used to provide you with an experience that is more relevant to your choices and a website that is more tailored to your needs and habits. The information collected by these cookies may be in an anonymous form and these cookies may not track your browsing activity on other websites.
Category 3: Third Party Cookies
a. Google Analytics – a service for analyzing page visits and content improvement
These cookies collect information about how visitors use the site. For example, we use these cookies to help us understand how users come to the site, view or use the site, and to highlight details that we can improve, such as navigation and user experience. These cookies collect all information in aggregate and therefore such information is anonymous.
If you want to delete any cookies that are already on your computer, on the Internet browser, in the Help and Support section, see the instructions for finding a file or directory that stores cookies. Please note that deleting cookies (or disabling future cookies) may not allow you to access certain parts or features of the page.

6. How do we use your information?
We process your information solely to be able to fulfill the service of the service you have used, to fulfill legal obligations (e.g. accounting), or for other reasons that are important to keep you informed in order to protect you from fraud. For all other purposes, we will always ask you for a license and offer the option of withdrawing that license at any time.
We may disclose your personal information if required by law or if you violate our Terms of Use or Terms of Purchase.

7. How we manage your information
The information you enter through the website is hosted on a server located within the European Union and to which only we have access. The server regularly enforces personal data protection measures against unauthorized or unlawful conduct, accidental loss of destruction, or damage. The server is located in high-end data centers with access control and security systems.
How long do we keep your data?
We keep personal information for as long as necessary to fulfill the obligations covered by this Statement of Security and Privacy. In exceptional cases when required by law, accounting or other legal rules/obligations, the retention period of your information may be longer than stated. If we no longer have reason to store your data, it will be deleted or destroyed.
Your data is stored as long as you use our services. If you choose to stop using our services, certain information collected about you will remain for tax, legal and accounting purposes.
How can you withdraw consent?
If you change your mind after consent, you may withdraw your consent to contact you, for the continued collection, use or disclosure of your information at any time through the Privacy Center or by emailing

8. How do we use your information?
We use the collected information in the following ways:
1. to fulfill our obligations to provide use of the Service
2. to ensure that your computer or other device you are accessing is working efficiently
3. to provide you with information that we believe is appropriate for you, such as emailing you about service matters
4. to evaluate the effectiveness of our marketing activities and improve the quality of our marketing
5. for tax, legal and accounting purposes;
6. for the purpose of liability as defined by European Union legislation (GDPR).

9. Sharing data
We do not share your information with third parties. There are exceptions, in the case of our Partners, when we share the most essential information we need to help us fulfill our obligations to you.
Partners may therefore have potential or genuine access to, and process, limited information about you on our behalf. Their official name is ‘data processors’:
• Delivery service delivering your ordered products
• analytics tool vendors (Google);
Your data may be processed, stored and transferred outside the country of residence or the European Union to the United States of America. Privacy laws in that country may not have the same level of protection as in your country or in the European Union. Whenever we share your personal information outside the European Union, we do so on the basis of the standard contractual clauses of the European Union, which are legally valid measures that allow us to transfer your data and exercise their adequate protection.

10. Other
Please note that we are subject to different laws and that we are authorized at the request of a governmental authority or other form of legal obligation to share your personal information.
In the event of a reorganization or transfer of ownership of the Service, we have the right to transfer your personal information to a third party involved who will protect it to at least the same extent as we do in this Statement of Security and Privacy.
When you click on links in our store, they can direct you from our website. We are not responsible for the privacy practices of other sites and we encourage you to read their privacy statements.

11. Your rights
Under EU law, you have the right to additional rights regarding the protection of personal information, so depending on your place of residence you may also be entitled to:
• access to the information we hold about you
• request the deletion of your personal information from our system
• Request updates/changes to your personal information
• request restriction of the processing of your data
• request the transfer of your information to a third party
• file a complaint with the data protection authority
You can exercise your rights through our Privacy Center or by email:
12. Changes to this Statement of Security and Privacy
We reserve the right to amend this Statement of Security and Privacy if we believe it is necessary for legal reasons. In that case, we will post the changes on our website. Also, we will update the “Last modified” section.
After we change the Statement of Security and Privacy, it becomes effective immediately upon its publication. If you do not agree to these changes, please stop using our services.

If you would like to: access, correct, modify or delete any personal information we hold about you, register a complaint, or simply request additional information, contact our Privacy Compliance Officer at:

[Re: Privacy Compliance Officer]
Mate Barišić [Matins d.o.o.]

Last modified
October 12, 2019

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